Privacy Policy

Who We Are

DesignDockHub is India’s leading marketplace for ready-to-use CDR + PSD design files for designers and printing professionals. Our website address is: https://designdockhub.com

Information We Collect

When you register, purchase, or upload files on DesignDockHub, we collect the following information:

  • Full name and email address
  • Billing and payment information
  • Uploaded design files and product details
  • IP address and browser information for security purposes

Comments

When visitors leave comments or reviews on our platform, we collect the data shown in the comment form, along with the visitor’s IP address and browser information to help with spam detection. An anonymized string created from your email address may be provided to the Gravatar service to check if you are using it.

Media

If you upload design files or images to DesignDockHub, please ensure your files do not contain embedded location data. Visitors may be able to download and extract information from uploaded files.

Cookies

DesignDockHub uses cookies to improve your browsing experience. These cookies help us:

  • Keep you logged in to your account
  • Remember your preferences and settings
  • Process your orders and downloads securely
  • Track your purchased and downloaded files

Login cookies last for two days. If you select Remember Me, your login will persist for two weeks. If you log out, all login cookies will be removed.

Purchases & Payments

When you purchase a design file on DesignDockHub:

  • Payment is processed securely via Razorpay / UPI
  • We do not store your card or UPI details on our servers
  • A download link is provided instantly after successful payment
  • All transactions are encrypted and secure

Designer & Contributor Data

If you register as a contributing designer on DesignDockHub:

  • We store your uploaded design files and product information
  • Your earnings and commission data are stored securely
  • Payout information is stored for transaction records
  • All uploads are subject to admin approval before publishing

Embedded Content From Other Websites

Pages on DesignDockHub may include embedded content such as videos and previews. Embedded content from other websites behaves as if you have visited that website directly and may collect data about you, use cookies, and monitor your interaction with that content.

Who We Share Your Data With

We do not sell or share your personal data with third parties except:

  • Payment processors like Razorpay for transaction processing
  • Spam detection services for comment filtering
  • Legal authorities if required by law

How Long We Retain Your Data

  • Account data is retained as long as your account is active
  • Purchase and download history is retained for 3 years
  • Designer earnings and payout records are retained for 5 years
  • You may request deletion of your data at any time

What Rights You Have Over Your Data

You have the right to:

  • Access the personal data we hold about you
  • Request correction of incorrect information
  • Request deletion of your personal data
  • Download an export of all your data
  • Opt out of marketing communications

Where Your Data Is Sent

  • Payment data is sent to Razorpay for processing
  • Visitor comments may be checked through spam detection services
  • No data is transferred outside India without your consent

Contact Us

For any privacy related queries please contact us at:

Email: hello@designdockhub.com Website: https://designdockhub.com